Safety is important on Metro, but let’s not tiptoe around the elephant in the room…
June 18, 2012, 11:05 PM
So I was at Judiciary Square station today on business, and noticed a few new things in the station:
Continue reading…Well, if being civil makes me a Metro apologist…
May 7, 2012, 11:27 PM
So apparently, my being civil and reasonable on the Twitter when it comes to all matters Metro makes me a Metro apologist. Go figure.
Today, you see, I finally decided that enough was enough when it came to certain “transit advocates” on the Twitter, and unfollowed them. Specifically, I unfollowed @MedievalMetro and @unsuckdcmetro. In both of these cases, there may actually be a point somewhere. But that point is lost in all of the other stuff that they post that is somewhat off message. In MedievalMetro’s case, I think that their main thrust is safety and maintenance concerns. However, they come off as ridiculing Metro, rather than making a point. For example, this tweet, discussing a staircase that was barricaded:
That particular one was enough for me to challenge them on it:
Categories: Social media, Some people, WMATA
A new geeky shirt and a 30-minute Metro ride inspire me to have some fun…
March 16, 2012, 10:02 PM
Today, I wore my new Power Rangers shirt out for the first time:
Photo: Mykia Mahan
This is similar to the Power Rangers shirt that I owned before, except that this new one is a smaller size, and has slightly different styling. I am quite proud to place the old Power Rangers shirt in with my “second tier” clothes. It’s too big for me, which is just as well, because I am getting smaller, after all. Then on different styling, this shirt, unlike the first one, falls victim to an error that many Power Rangers toys and such had: emblems on the center diamond.
Categories: Photography, Power Rangers, WMATA
Commuter, railfan, transit nerd, and photographer…
March 5, 2012, 11:34 PM
And this past week, it seemed to all come together. Twice in the last week, I was interviewed on things related to Metro.
The first was for a three-minute video, where a group of Corcoran students interviewed me as a Metro commuter. They also interviewed Chris Barnes, aka @FixWMATA, as a vocal Twitter user, and then Metro chief spokesperson Dan Stessel representing Metro. That was actually a lot of fun to do. About a week and a half ago, I was approached about the possibility of appearing in the short video on Metro. I agreed, and so then on Monday the 27th, the group producing the video met me at my apartment complex. There, they wired me for sound, and filmed me on my commute and we talked about commuting via Metro. I am a daily Metro and bus rider, and one of the things that I shared was that I do have my commute down to a science. I know exactly what time I need to be at a given point in my commute in order to make my connections and then get home at the time. I also shared how since so many people take Metro, if the Red Line is going to be messed up, then a lot of people in the office will be affected.
Then the video also shows my particular geekish side, as they got a good shot of me doing my little transit log book, writing down the number of CAF 5188.
Categories: WMATA
The rule on pricing at Tysons II is, “If you have to ask, you cannot afford it.”
March 4, 2012, 4:17 PM
This weekend was certainly a blast. My mother came to visit, and we went to Tysons Corner on Saturday.
The plan was for Mom and I to meet at Vienna. It made sense, since she was coming from Virginia, Tysons is in Virginia, and I could take Metro to meet her, thus only have to take one car out. And Vienna is somewhere that all of us were familiar with from countless visits to the DC area before I moved up here. So my plan was to take the bus to Glenmont and then Metro the rest of the way. First thing I learned was that Nextbus, while useful for the most part, is still very much not perfect. I left the house based on a prediction of a Y8 in 12 minutes, and so I headed down to the corner. It does not take 12 minutes to get down to the corner, but when I got there, there was no bus, and the bus that I was tracking had dropped off the screen, with the next bus not supposed to show up for 45 minutes, which would make me very late. So I ended up walking to Glenmont, because I knew I could walk there in less time than it would take to wait for the bus. I had never walked to the Metro from my house before. I had done from Metro to home many times, but never the reverse. The uphill walk was very good for working the calves, since my legs were sore by the time I got to Glenmont. I might have to do that more often. It was a good workout, and helpful on a week where I had missed a pool session.
Once I got to the Metro, I got a seat on a train, and all was well. Mom, however, for reasons that neither one of us can quite figure out, got turned around a bit, and so my lateness ended up working out for her. I don’t know if she missed a sign for Vienna or what, but she managed to get lost. No idea how. And it’s frustrating when she’s lost in an area that I’m not entirely familiar with myself. Usually, I can guide someone over the phone to get wherever they need to, but I’m not that familiar with the neighborhood around Vienna station. I know how to reach the station from both sides of I-66, I know how to get to Route 123 from Vienna via Nutley Street, and I know how to reach the shopping center with the Safeway and Micro Center in it, and I know that there’s a high school northwest of the station, but that’s about the extent of my knowledge of that area. So I couldn’t help her as much as I usually can, since she didn’t know where she was very well, and neither did I. Somehow, she ended up at Dunn Loring station, and told me as much. My response: “Good. Stay there.” After all, she managed to get to an Orange Line station, and so all was well. None of us quite know how she managed to get to Dunn Loring, though, since I would have expected, if she was going to land at a different Metro, to end up at West Falls Church, which is also very close to I-66 and easily accessed from there. Dunn Loring, not so much. I don’t even know how to get to Dunn Loring by car. Only time I’d ever been to Dunn Loring before is for railfanning, since I think station visits are just as important as riding in the first car.
“This is a Yellow Line train to Stadium-Armory!”
February 12, 2012, 7:47 PM
Yes, you read that right. This weekend, Metro ran an unusual Yellow Line service due to the need to shut down the Fenwick Bridge over the Potomac River to do track maintenance. Because of this, the Yellow Line ran between Huntington and Stadium-Armory, following the Blue Line’s normal route through Arlington Cemetery and Metro Center. And the destination signs for northbound/eastbound trains appeared as such:
Thus going through the downtown area, you had three services running along the C and D Routes through downtown: Orange Line, Blue Line, and Yellow Line. There was no Yellow Line service along the E and F Routes in the downtown area (so it was Green only through there), and service was suspended entirely in both directions on the L Route (the bridge).
Categories: WMATA
Something funny about shooting photos in the Metro of people with no pants on…
January 8, 2012, 7:09 PM
Yes, today was the day of Capitol Improv‘s annual “No Pants Metro Ride”. It was exactly what it sounds like: people come in and ride Metro with no pants on. Basically, people have shoes on, are fully dressed from the waist up, and are wearing their underwear, but the pants are missing.
Now you may recall that I went to this event last year and covered it for Schumin Web, though the photos never got any further than a Journal entry for various reasons. This year, I went again, and I was once again out to photograph the excitement, while keeping my pants firmly on my body. Considering that I covered the event pretty well last year, I decided to make the photography more interesting for myself. Thus I shot everything in black and white. Black and white, you see, makes you look at things differently, and think differently as a result. Black and white photography makes you look at lightness and darkness and the play between them, while color photography obviously focuses more on colors. And like Big Mavica, the Canon won’t stay in black and white if you turn it off. You have to set it to black and white every time you turn it on. Trust me when I say I got really good at quickly setting the camera to black and white every time I powered it on.
So at 2:00, everyone met up at Hancock Park, which is a small open space in DC across the street from the north entrance to L’Enfant Plaza station. There, they laid out the course and gave some advice on how to do things.
Bruce (with the bullhorn) discusses the course, explaining how Dupont Circle is probably the furthest west that participants should go on the Red Line.
So I got a follow-up message from Metro about my photography incident…
November 28, 2011, 11:26 PM
You may recall that a couple of weeks ago, I was harassed by a Metro Transit Police officer regarding photography while riding on Rohr 1260. Today, I got a response:
Dear Mr. Schumin:
Thank you for contacting Metro. Every Metro employee is responsible for professional and accurate information. Metro does not tolerate conduct that falls short of that standard. The detailed information you provided was forwarded to a Metro Transit Police Department (MTPD) Superior for review and investigation. Thank you for bringing this important matter to our attention.
[I am deliberately omitting the standard paragraphs about calling or using the site]
Sincerely,
Jeannie Greene-Barr
Rail Customer ServiceCase # 669011
“Safety is our number one priority”
Categories: WMATA
So I got to ride Metro in the dark tonight!
November 16, 2011, 1:03 AM
First of all, yes – it is in fact 1:00 in the morning as I write this. Right now, I am sufficiently pissed off to the point that I can’t sleep until I get a few things off my chest.
So after a wonderful evening out with my coworkers in Adams Morgan, I headed over to take the Metro home. Because of where I was, I walked over to Woodley Park. By the way, now that I’m in so much better shape, the walk through Adams Morgan and out to Woodley Park station was like nothing. It used to be quite a hike.
So I got my Red Line train to Glenmont at Woodley Park, and to my surprise, the third and fourth cars in the eight-car train, Rohrs 1261 and 1260 respectively, were in service and dark. I boarded 1260. There were only two lights on in the entire car – over the left-side end door at each end of the train when facing the bulkhead door at each end, i.e. over the 5-6 door, and the 7-8 door. In other words, Rohr 1260 looked like this:
Categories: Commuting, Photography, Security, WMATA
My first Breda ride…
October 11, 2011, 10:22 PM
So I was scanning again on Sunday, since I brought all the old photos up from Stuarts Draft a few weeks ago. Among other things, I scanned in the photos from our family’s first trip to Washington DC, which we did with friends of ours visiting from out of town, on June 21, 1994. The night before, all of us had stayed with another friend in Tracys Landing, Maryland, and then drove over to Pentagon City Mall, where we caught the Metro at Pentagon City. We rode into DC from there to McPherson Square. That first ride was on a Rohr (1000-Series) car, since I specifically remember the red door release covers from that ride.
Getting off the Metro, we toured the White House, went to the Natural History museum, and then saw the Air and Space Museum. Not too bad. We were definitely all tourists on that trip, and so we did the tourist thing.
Then on the way back, we took Metro from Smithsonian back to Pentagon City. As chance would have it, either Mom or Dad took a picture of me on the return trip home. And much to my surprise, in looking at the photo this weekend, it turns out that the return trip was on a Breda:
Categories: Washington DC, WMATA
When writing Metro’s customer service, remember: be polite, be specific, and keep it to the point.
October 3, 2011, 6:31 PM
So many people complain on the Twitter about having a bad time contacting Metro’s customer service. Take this exchange from earlier today between @jb_martin and myself, for example:
#WMATA‘s cust srvc dept needs a complete sandblasting from top to bottom…a child could handle complaints better than they could.
October 3 10:23 AM by @jb_martin@jb_martin @FixWMATA WMATA customer service gives good service as long as you are polite, specific, and to the point. Doing that? #wmata
October 3 10:45 AM by @SchuminWeb@SchuminWeb do you happen to have the coordinates for the gateway to the parallel universe you’re obviously referring to? @FixWMATA
October 3 12:08 PM by @jb_martin
Sometimes I feel like I’m the only one who has nice things to say about Metro’s customer service department. But if I have a concern that I need addressed, I am polite, specific, and to the point. I do not provide my personal opinion about what I may or may not consider the value and importance of what I am bringing to their attention. Obviously, if I am still thinking about it when I get to a real computer and go to Metro’s comment form to send Metro a note, it is assumed that it is important to me. However, while I make no explicit value judgments, I will try to give an educated guess as to what I believe the problem might be if I can.
Categories: Social media, WMATA
My trip to Stuarts Draft… via Amtrak!
September 27, 2011, 10:41 PM
So this is actually a Video Journal entry. And here it is:
Categories: Amtrak, Cell phone, Family, Staunton, Stuarts Draft, Video Journal, Waynesboro, WMATA
Well, I’ll be darned – Metro passed the test.
September 10, 2011, 9:08 PM
Well, I did exactly what I said I was going to do in my previous Journal entry. I did some railfan photography on the day before the tenth anniversary of 9/11, expecting to be confronted so that I could give ’em the smackdown about not following the WMATA photo policy. And (surprisingly), Metro passed the test. 176 photos later, I left the system for the day at Glenmont without a single negative word from a Metro employee.
I was impressed. And I was being really blatant about my photography, on purpose. At one point, I was holding the camera in the air above my head and snapping photos on the platform while going through Gallery Place. I even specifically photographed the kiosk at all of the stations I visited – Glenmont, Fort Totten, and Gallery Place. Take a look:
Glenmont kiosk on the way in, photographed from the elevator.
Categories: Photography, Security, WMATA
It is time to put WMATA’s knowledge of its own photography policy to the test…
September 9, 2011, 8:02 PM
Let me tell you… tomorrow is going to be fun. I’m heading into DC tomorrow for a Wikipedia meetup. On the way over, I’m going to be doing a little railfan photography.
The railfan photography is going to look something like this, I’m sure:
Categories: Photography, Security, WMATA
I am now part of the SmarTrip pass test group…
August 31, 2011, 11:20 PM
So I was waiting for the bus this morning, and was checking my Email on my phone. I got a message with the subject of “Pilot Invitation” from a sender called “noreply”. Turns out that “noreply” was short for “noreply@wmata.com”, and the Email was to notify me that I was randomly selected to participate in the load-your-passes-onto-SmarTrip program. Here’s the message:
To SmarTrip® Account Holder
You have been randomly selected to participate in a pilot of several new system functions.
We sincerely regret to inform our MTA customers that the MTA system does not yet support these new functions.
We apologize for any inconvenience this might cause our MTA customers.These functions will enable you to use your credit card to purchase stored value and passes for your SmarTrip® card.
You will also be able to save your credit card information to use for future purchases, and to print detailed receipts.The next time you log in to your SmarTrip® account, you will see several new links on your account pages. For example, on the page with the header “View Card Summary”, you will see the following changes:
– A shopping cart icon on the left side of the screen
– A new group of links under the heading “Online Purchases” on the upper right section of the screen; and
– Within the text in the middle of the screen, there are links to “Add value” and “Add Pass”.Please take a few minutes to familiarize yourself with the new functions, and the steps that you will need to follow to load your purchases onto your SmarTrip® card.
These new features are intended to make it more convenient for you to manage the balances on your cards and avoid the lines at ticket vending machines.
We encourage you to take advantage of these new features. If you have questions, or experience any problems when using these new features, please contact the Regional Customer Service Center at 1-888-762-7874.
Your SmarTrip® Account Team
Categories: WMATA