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“What do you know that I don’t?”

July 1, 2008, 2:22 PM

Well, the Sable’s in the shop at Lindsay Ford in Wheaton, after I had it towed there late last night. That was not a fun experience last night, but the tow guy was really helpful, meeting me at Glenmont, among other things, making it far easier.

So first thing in the morning, as I’m tying my shoes to go out, I got a call from the folks at Lindsay. They want to know what to do with the remote. I said I just need to get it programmed again, since it quit working when I had the battery replaced back in December. Okay. Pretty straightforward.

Then at around a quarter to two, I got a call from Lindsay’s sales department, as a gentleman was looking to see if I was interested in something a little newer. My exact response: “What do you know that I don’t?” Once I watched him start doing some major back-pedaling, I realized what he was up to, as service just casually gave my name to sales to try to drum up some new-car business. I nicely told him off, and that unless there’s something he knows about my car that I don’t, I’m keeping the one I’ve got, thank you very much. And more back-pedaling, and he made sure to give his name again before he said goodbye.

The nerve of these people. I was honestly offended that the sales department called me like that. Maybe if the car was a complete basket case and repairs would cost more than the car was worth, that’s another story. Then I would expect the call to come from the service department, and get an offer to transfer me to sales. But that was not the case, and sales was digging for leads. And as it turned out, the service department had not even completely looked at the blasted thing when Mr. Plaid Pants decided to call me. Since about 15 minutes after sales called me, service called to tell me that they looked at the air conditioner, and it would require a complete replacement and a flushing and all this other stuff, and they could do it for a mere $1,900. And they hadn’t even looked at all the other things on my list of grievances yet. That’s all they’ve told me so far.

Needless to say, I told them no on the air conditioning, since I wanted to see how it all came together before I decide on any repairs. I want the whole picture, thank you very much. And of course, I told the salesman to go “F” off, in a polite and professional way, i.e. not in such a coarse way. After all, I got this call at work.

I told my father about the $1,900 in repairs that they wanted to do to my air-conditioning alone, and he wasted no time in saying, “No way,” and that there was no way it should cost that much. Needless to say, I can’t wait to see what else these people are going to try and milk out of all of this. Should be amusing, since I’m getting the feeling that they’re out to screw me. I can’t wait to see a detailed, itemized estimate of exactly what they want to do and for how much. Like I said, should be amusing…

Categories: Mercury Sable, Some people