I’m getting really annoyed with the cable company…

July 16, 2007, 7:26 PM

I am really starting to hate Comcast Cable. Now I understand why just about every person I’ve spoken with in the DC area about cable hates Comcast. Here’s why I’m aggravated with Comcast…

I’m knocking my cable television service down to the bare minimum. The only reason I have cable TV in the first place is because I get a discount on my high-speed Internet if I get the television as well. I don’t watch much TV at all. To get set up in the first place, they had to make a house call. In said house call, they sent two guys. One guy handed me my equipment and plugged a cable into the wall and into the television. The other guy stood there and watched the other guy do his work. And for this, I got charged $25 for “installation”. They didn’t twiddle with anything else – they just came in, plugged me in, and left. They could have mailed me the equipment, and I could have hooked it up myself for free.

Now, to downgrade my service to “el cheapo” cable, the one that comes with the various broadcast networks and not much else, it requires a house call. This is allegedly to “verify” my existing service. I can do without tweedle dumb and tweedle dumber, personally. I’m starting to think that the cable company is more interested in verifying that I can pay another $25 fee with this house call.

I’d ditch Comcast entirely, but their Internet service is actually really good, and the stuff on YouTube is far more entertaining than the crap you find on television.

Web site: Wikipedia about Comcast

Song: Shout

Quote: "Do I have to actually be there to handle this service call?" - Me to the Comcast customer service rep. Yes, I have to actually be there. Hope they're on time, because I have my Wiki-meetup later that day.

Categories: Companies