“AOL Instant Messenger: Why won’t you stay connected?”
Lately, on JMU’s CampusNet network (which I might add they make us pay for separately), they’ve been having some problems keeping us all connected to the Internet. We’re supposed to be connected by Ethernet card 24 hours a day, seven days a week. But this isn’t what the case normally is. Usually, we end up getting knocked off for no apparent reason and then can’t get back on for a few minutes. Why? Network problems. We know this because for me, it not only affects my AOL Instant Messenger, but also ICQ, and MSN Messenger. Is this unacceptable? You bet. Does JMU realize it? I certainly hope so. If not, they need to realize that it’s other people’s money that they’re wasting – this was not tuition nor was it room and board. This is simply a provider/customer relationship, and I do plan to raise some hot places if this isn’t taken care of soon…
Date posted: September 3, 2000